Wednesday, February 15, 2012

I Like My Coffee Hot But Not THIS Hot...

I have my Cuisinart DCC1200 coffee maker programmed to start brewing five minutes before my alarm goes off in the morning.  That way my coffee is all brewed and ready by the time I amble downstairs.  So down I go this morning and immediately smelled a burning plastic smell.  I looked over at the coffee maker and saw that not only had it turned itself off, but some nice blue smoke was curling up out of it.  Especially from the back where the cord comes out.  So I unplugged it, waited a minute or so, and plugged it back in.  No clock and no lights.  Unplugged it and waited 15 more minutes.  This time when I plugged it in the clock came on and the lights worked but it wouldn't brew.  I did some research online, specifically at www.ConsumerAffairs.com, and found many complaints about Cuisinart coffee makers doing the same thing.  No actual fires, just burning up.  I am guessing a fusible link does its job before an actual fire breaks out but that is still unacceptable.  I bought it from Kohls in 2010.  So I wrote to Cuisinart and told them about it, posted my experience on the Consumer Affairs page, and then wrote to Consumer Reports.  That model was rated #1 and they need to know what is going on.  The good news is that Kohls has a no-hassle return policy.  I walked in with the coffee maker in a bag, presented my receipt, and they refunded my money (most of it anyway but that was OK).  Marched myself over to WalMart and bought myself a Mr. Coffee.

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